Forestville calls get a person, not a queue.
From American Canyon, over the hills; 101 is the spine. Most of what we answer in Forestville is on or near Highway 101, Highway 12. With wine country around town, the same handful of failures come up again and again. One call and Patrick is on the road.
- Over the hills
- Open 24 hours, seven days
- No hourly minimum
- Cars, trucks, farm and heavy equipment
We run out of American Canyon, and over the hills; 101 is the spine. We come in on Highway 101, which is why we can tell you a window on the phone instead of asking you to wait and see. Whatever is stopped in Forestville, it gets diagnosed and in most cases fixed at the roadside, and where it genuinely cannot be you get a straight answer rather than an afternoon of hopeful attempts. That local knowledge is the whole product: anyone can own a toolbox, but knowing what Highway 101 does at five on a Friday is what makes the arrival time real. The van is loaded before it leaves, so a Forestville call is usually one visit rather than a diagnosis today and a repair on Thursday.
How a call from here actually goes
The call
No call center in between. Say whereabouts in Forestville you are and what it is doing, and you are talking to the person who will turn up.
What it costs
Cost and timing settled before we move. Where the repair is not worth the money we will tell you that instead of driving out.
On the road
In on Highway 101 normally, traffic depending.
Found, not guessed
Tested rather than guessed at, so you are not paying for parts the vehicle did not need.
Back on the road
Most jobs end with you driving away. When one does not, you know exactly why and what it needs.
Practical detail
The calls people forget they can make
The emergency calls are how people meet us. The scheduled work is what they come back for in Forestville.
Oil and filter services, brakes, batteries before they die, inspections, and the small faults that are cheap now and expensive later. Done at your house or your yard, at a time that does not cost you a day.
Forestville runs hard on its machinery
Forestville runs on wine country. That shapes the call list more than anything else.
With dairy and ranch equipment on top, the vehicles here rarely get an easy week, and the wear shows up in predictable places.
That is why we ask what the vehicle does for a living before we set off, because a truck that runs loaded every day fails differently from one that sits five days a week.
When you cannot tell how bad it is
A fair number of Forestville calls open with somebody saying they are not sure this counts as a real problem.
Asking is free, and a straight answer over the phone is often the whole service. We would rather talk you out of a job than sell you one you do not need.
The machines nobody else will drive out to
Farm machinery is where a mobile mechanic earns the description, because moving it to a workshop is the expensive part.
In practice that means tractors, gators, sprayers and the implements behind them, diagnosed where the machine is standing rather than after somebody has paid to move it.Which in this area means tractors, gators, sprayers and the implements behind them, and the awkward part is almost never the repair itself but getting a working mechanic to where the machine actually is.
How we reach Forestville
Ask where Forestville breakdowns happen and the answer is mostly Highway 101, which is also the road we arrive on.
Highway 12 and Highway 116 carry the remainder, and at certain hours they are the faster way in even when they look longer on a map.
A shoulder is a bad place to do anything slowly, so the first thing we sort out on arrival is whether the vehicle can be made safe where it is or needs to move first.
Forestville on the map
Other towns on the same run
Same trip, different exit. These towns sit alongside Forestville on our map.
The drive from Forestville to any of these is short enough that one call usually covers a second vehicle at the same yard.
Wider still, the full Sonoma County and the full service area.
Before you call
Short answers. The phone is faster if yours is not here.
How quickly can you get to Forestville?
Over the hills; 101 is the spine. You get a real window on the phone before we set out, based on what Highway 101 is doing at that hour rather than a number that sounds good.
Do you charge a minimum to come out to Forestville?
None. You are quoted for the work itself, agreed before anything starts, and a short job stays a short job on the invoice. That is deliberate: a minimum charge punishes exactly the early call that would have kept the repair cheap.
What hours do you answer?
All of them. The phone goes to the mechanic at two in the morning the same as it does at two in the afternoon, and that is not a voicemail promising a call back. The people who need a mobile mechanic most are rarely the ones calling during business hours, which is the entire reason the number is answered around the clock.
Can you work on wine equipment?
Yes. Forestville being wine country is exactly why we carry what we carry. Cars and trucks are the baseline; farm machinery, heavy equipment and fleet vehicles are the rest of the week.
Do I need to get the vehicle somewhere first?
No, and it is worth saying plainly because people assume otherwise: the van carries the work to the vehicle, not the other way round.
Is a weekend call to Forestville priced differently?
Same rate, whatever the hour. We would rather you called at three in the morning than sat on a shoulder until sunrise trying to avoid a fee.
Do some jobs still end up at a garage?
We tell you straight. Some jobs need a shop, and knowing that with certainty is worth more than an afternoon of hopeful attempts at the roadside.
Stopped in Forestville? Call.
You will speak to the person who does the work. Describe where you are in Forestville and what happened, and we will tell you what it costs and when we will be there.